Trak-1 is the best! I love the fact that all background checks are always in within a few days.
The previous service we used for background checks would take an average of three to five days to get the results, but Trak-1 gets the results to me in a day or less. In our business with our employees being in people’s houses and having access to their private information, it is very important for us to have the right kind of employee. Getting a quick background search is a part of that. Vicki and Shawn have been great anytime I have any questions. I would recommend Trak-1 to anybody.
Trak-1 is very easy to navigate. It allows me to schedule automatic Motor Vehicle Records every six months. They remind me when its time and all I do is push a button. I get all my reports back quickly, most times within minutes. Everyone in Tech Support is always very professional and helpful. They know what they are doing, friendly. I have never had any issue with tech support or the website. TRAK-1 makes my job easier.
I really like the fact that now when I put in the background checks; your timing is remarkable about getting them back in a timely matter. I think that Trak-1 is very fast with the returns on the requested background checks. I know before it did take some time usually it was the Courts in California, and not Trak-1’s fault.
We have used TRAK-1 very little, but the service has been excellent.
We are very pleased with the entire process. It is easy to input the information through the system. The timelessness of the response is superb. I couldn’t be happier.
We love your fast and excellent service!! We will continue to do business with Trak-1! Thank you for your great customer service!
Love your fast response to background checks submitted.
We are extremely pleased with the service because it is so fast and reliable.
The ease of entering the information and speed of results makes it a painless process to complete our background checks!
(Trak-1) is extremely professional, helpful representatives and technical support staff. They have quick turnaround time, and personal service and attention.
The staff at Trak-1 is always ready and willing to help with any questions that may come up. They respond quickly and are always courteous and professional. It is a true pleasure to work with them!
Thank you Trak-1, the service is great; our company has been with you all for over nine years. We have CAUGHT so many of our applicants NOT telling the TRUTH! And it does come out in the report. Thanks for a GREAT COMPANY, and keep up the good work. A JOB WELL DONE!
I have never been more pleased with a company and their promise to deliver what they say they will. I’ve never had a single issue with Trak-1. I wish all of our associates ran as smoothly.
Karen Chance, the Trak-1 representative, was very helpful with the process of background checks. Many of our members were worried about SSN’s and their personal information in general. After talking with Karen, I was able to help them understand and feel good about the security issues they had. The process of putting the information in the system was very simple and the response time in getting the reports back was within a matter of minutes. Karen was available to answer questions every time I called.
Trak-1 has been the strong point in my business. A lot of landlords and property managers use or don’t use several other means to screen a tenant with poor or no results. I have been very pleased with the results I have gotten!
I’m so glad to have Trak-1 when I need you! I’m a small property management company, and it is imperative to have credit and criminal on my prospective residents. I like the IMMEDIATE response, amazing and wonderful. Thank you for allowing me to be your customer.
I like being able to submit my request and within a short period I have my reports needed. If I forget my login information or something on my account information the staff is always so willing to help, and are always pleasant to work with. Trak-1 is so convenient.
Trak-1 makes running credit and background checks so easy. The program is user friendly and very thorough. Property management is a very busy industry, so having a system that is time efficient allows me to rent more apartments.
I have been very pleased with the services of everyone at Trak-1. Everyone is very quick in getting the results back. It’s a pleasure to work with people like you!
Hi – a long time ago (2006) – a gentleman by the name of Mr. Steve Weiss turned me on to your company. I used to use this company at Famicos before that. I am very grateful that you kept me during my property management start up. I am a property manager and frequently I use your services to conduct a background check. I truly believe this separates my company from other “small” property management companies. When I started, like any other business, funds were very short. I was able to conduct professional property management services for my clients, but the timing was off when it came to collecting my fee. Anyways, I think my business is running OK now. Soon, I will start up the “big engines” and expand my business. Again, thank you very much for being patient with my business!
I appreciate how quickly the checks and reports are completed.
Trak-1 has always been so quick with its turnaround of requested reports. Those times that I wasn’t sure about what I was trying to do, they were quick to provide assistance for me. I appreciate the friendly service!
I am extremely pleased with Trak-1 because of fast service, but most of all for the customer service. I have called several times since we started using Trak-1 and have ALWAYS had the most prompt, helpful and courteous customer service. I am always treated as if I am their most important customer. No question is unimportant and I always receive the information I need to navigate through this technical world. Trak-1 staff and its services are just the BEST!
Your rates are excellent and better than competitors (yes, we have checked). I appreciate your courteous and even friendly customer service staff. Please don’t ever go to a lengthy phone tree!
Fast, accurate, up-to-date information provided by Trak-1 provides a business with everything needed for timely decision making. The signature, if you will, of Trak-1: swift no-hassle service.
I really appreciate the service from your staff. They have always been polite, sincere and knowledgeable or would find someone who knew the answer. Each application has been processed in a very timely manner. The application process is user friendly. Thanks for an incredible job!
Over the course of several years of using Trak-1, your results of the background checks have increasingly gotten faster and the results of some no longer take several days, and they come now as soon as a few hours if that. Trak-1 has always worked well for me, and the customer support staff have always been very friendly. If I have a question, they answer it very promptly, and I appreciate not being cycled through several agents before my question is answered. The agent that takes my call finds out the answer and takes care of any concerns I may have.