You need quality information to make quality decisions – and that information needs to be on time, accurate, and complete every time, not to mention easy to access. Our talent delivery experience, professional advantage, technology capabilities and risk management approach, together with our seal of approval, have come together to help us deliver our screening intelligence to you in a system designed to report the quality information you need, when you need it so that you can make quality decisions every time.
We deliver professional consultation and services on time, every time. When you call us, you know you have access to FCRA certified and trained background screening professionals. Trak-1 has brought together a team of highly skilled and talented staffing, background screening, compliance, risk management, customer service, business development, technology and financial professionals. Each of our leaders is dedicated to the constant achievement and pursuit of over-the-top service, operational excellence and compliance. Trak-1 offers you sample applicant authorization and disclosure forms, adverse action letters, regulatory enforcement letters, summaries about your obligations and same-day in-system advisories and updates about what is happening in the world of screening. Having a company-wide conference? Invite one of our in-house FCRA specialists to deliver via live webinar all they know about background screening and the FCRA. Need to train your people on the ins and outs of background screening, access our library of webinars taught by two industry leaders and licensed legal professionals. We call this our professional advantage.
We manage and drive every aspect of our platforms and our data for you. Knowing that great information is coming to you is only one part of what you need. You have to be able to get that information online, at your fingertips and wherever you are. An industry leader in delivering FCRA-compliant information, Trak-1 has successfully developed and implemented two proprietary software delivery systems, its own national criminal database mapping and matching system, a comprehensive human resource information management software platform, a talent assessment platform and hundreds of application integrations. All of these are designed to serve the needs of our clients. We call this our technology advantage.
We reduce your risk, minimize your turnover and help you avoid litigation, too. What happens when you have to rule someone out of your organization because of the information we deliver to you? You need to know that you are working with a screening firm that understands how to minimize risk not just for themselves, but for you. The Trak-1 compliance and risk management teams came together in 2006 to design a comprehensive and proactive consumer inquiry and dispute process. As a result, Trak-1 consumer relation specialists ensure that any consumer inquiry is treated like a red-alert client service need. Each consumer is treated the way we would want to be treated if we just got denied a position, an apartment, a license or a volunteer opportunity. Our consumer relation specialists are taught not to simply reinvestigate when a consumer disputes something, but to go the extra mile for our consumers and track down the source of the problem and fix it the best we can or give the consumer the information they need to fix the problem for themselves. Each dispute and every person is treated with respect and care. We call this our risk management advantage.
We meet or exceed every industry standard for accreditation, data quality and system/data security. With all the screening firms out there, how do you know who to choose? One thing to ask is who has our own professional background screening industry endorsed and approved. Trak-1 is accredited by the National Association of Professional Background Screeners (NAPBS). This accreditation is the result of a rigorous review and onsite audit by an independent auditing firm. The accreditation provides validation of Trak-1’s strict adherence to critical industry standards as they relate to consumer protection, legal compliance and end user education. In addition, Trak-1 is annually reviewed, approved and authorized to resell credit bureau reports across the country. These reviews include on-site physical security, system security, compliance and quality audits that determine our qualifications to handle the highest levels of secure data. We call these industry approvals our final seals of approval.
Background screening is more than just looking up a single name at a single courthouse. Background screening today is a complex system of software integrations, data mappings, compliance filters that screen out information that cannot be reported or considered, clearinghouse integrations designed to eliminate expunged records, courthouse records, proprietary software systems. International, federal, state and county laws, regulations and enforcement activity is ever-changing. Laws that relate to crimes, misdemeanors, traffic offenses, drug testing, motor vehicle registrations, fingerprinting, privacy, consumer reporting, individual courthouse rules, landlord-tenant, employment and more significantly impact the background screening industry. What does this mean to you? You need a team of background screening, technology, risk management, compliance and people management professionals that know.
Now that you know the difference, what are you going to do to make sure your organization gets the difference, too?